20Years building and running payments businesses
$4bn+Annual payment flows managed at Ooredoo
1m+Wallet customers served at Wave Money
0 → 1Licences, products and teams built from a blank page
PARTNERS AND BRANDS FROM MY CAREER
MastercardVisaBarclaysAmazonOoredooWave MoneyH&M
WHAT I HELP WITH
Five questions I'm asked, and how I answer them.
01
Research, Strategy & Market Opportunity
Market sizing, customer research, ICP definition, opportunity validation, competitive intelligence and commercial business cases.
“Who is this for, how big is the opportunity, and is it worth building?”
02
Product Design, Build & Launch
Value propositions, customer journeys, MVP definition, payment architecture, partner selection, delivery leadership and go-live readiness.
“What do we build first, and who do we build it with?”
03
Market Expansion & Growth
New markets, segments and corridors, distribution partnerships, go-to-market, customer acquisition and revenue optimisation.
“How do we grow without breaking the economics, the compliance or the operations?”
04
Operating Models & Performance
Target operating models, processes and SOPs, governance, MI, payment operations, reconciliation and customer experience.
“How do we build a business that runs smoothly as it scales?”
05
Execution & Leadership
Fractional COO or CPO, programme recovery, transformation leadership, partner management and embedded delivery.
“Who can help us actually deliver this when we lack the capacity or expertise?”
HOW I WORK
Four gates, answered one at a time.
OPERATOR, NOT ADVISER
I've run payments businesses. Now I help you launch, fix or scale yours.
Twenty years as MD, COO and CPO across wallets, cards, mobile money and remittance. From market opportunity to live product, operating model and growth: I do the work myself, and when a project needs more hands, I lead the team.
20 years · MD, COO & CPO roles · $4bn+ annual flows managed · UK, Middle East, Southeast Asia
